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Privacy and Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and app. By accessing or using LastLap, you agree to the terms of this Privacy Policy.

Privacy Policy

Privacy Policy – Lastlap

Effective Date: 01/02/2023

At Lastlap, we are committed to protecting the privacy of all individuals whose personal data is processed through our logistics management platform. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.


1. Data We Process

We process personal data provided by our business clients (“Partners”) to facilitate delivery and transport services. This data may include:

  • Pickup and delivery addresses
  • End customer name
  • Phone number (if provided)
  • Order details (e.g., parcel information, delivery notes)

This data is essential to successfully complete delivery operations.


2. Purpose and Legal Basis

We process personal data exclusively to support our partners in assigning and managing logistics orders.

Legal bases under the GDPR:

  • Article 6(1)(b)Performance of a contract (e.g., delivery of goods to end customers)
  • Article 6(1)(f)Legitimate interests (e.g., efficient logistics management)

⚠️ Our partners are responsible for obtaining any required consent from end customers or establishing another lawful basis for processing.


3. Our Role Under GDPR

  • We act as a data processor on behalf of our business partners.
  • Our partners are the data controllers.
  • We do not use or share personal data for any purpose beyond the contracted delivery services.

4. Data Sharing

Personal data is shared only with:

  • Authorized drivers or fleet operators to fulfill deliveries
  • Sub-processors (e.g., hosting providers), under GDPR-compliant agreements

We do not sell or share data with third parties for marketing purposes.


5. Data Security

We implement appropriate technical and organizational measures to safeguard personal data, such as:

  • Encrypted storage and data transmission
  • Role-based access control
  • Regular system monitoring and audits

6. Data Retention

Personal data is retained only as long as necessary to:

  • Fulfill delivery operations
  • Meet legal obligations
  • Meet accounting obligations

7. Rights of Data Subjects

Individuals (e.g., end customers or platform users) have the right to:

  • Access their personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Lodge a complaint with a supervisory authority

Requests can be made either:

8. Location Data

Our driver app collects and uses the driver’s device location data to provide core functionality, including:

  • Enabling delivery tracking and route optimization.
  • Determining pickup and drop-off locations.
  • Enhancing the accuracy of delivery time estimates.

We collect location data only while the app is in use (foreground) and do not collect location data when the app is closed or running in the background.

Location data may be shared with third-party services strictly for the purposes of delivery logistics and improving service performance. This data is not sold to advertisers or used for marketing purposes.

Drivers can control location permissions at any time through their device’s settings.


9. Contact

For questions about this Privacy Policy or our data protection practices, contact:

📧 info@lastlap.delivery

Have a question? Contact us

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